333bet Privacy Policy

When you register, log in, or use any of our services, 333bet collects certain information automatically or with your consent. The types of information collected are described below by category.

1.1 Information You Provide Directly

Information you provide yourself when creating an account or getting in touch includes:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
• National ID or passport information (for identity verification)

1.2 Automatically Collected Information

Information recorded automatically while you use our platform includes:

• IP address and device type
• Browser information and operating system
• Session duration and navigation patterns
• Data from cookies and similar tracking technologies
• Transaction history — deposits, withdrawals, and betting activity

1.3 Information Received from Third Parties

Relevant information may also be received from trusted third-party verification agencies or payment processors for identity verification and fraud prevention purposes.

333bet uses collected information only for specific and lawful purposes. Each purpose is clearly set out below:

2.1 Account Management

Information is used for registration, login, age verification (21+), identity confirmation, and ensuring account security.

2.2 Transaction Processing

Transaction-related information is used to complete deposits and withdrawals, verify payments, and maintain financial security.

2.3 Customer Support

When you contact us via live chat or email, relevant account information is used to provide the correct resolution to your query or issue.

2.4 Platform Improvement

Anonymised data is used to analyse user behaviour, improve service quality, add new features, and resolve technical issues.

2.5 Legal Compliance

Necessary information is retained and used for fraud prevention, anti-money laundering (AML) measures, and compliance with applicable legal obligations.

2.6 Marketing Communications

Promotional messages are sent only if you have given your consent. You have the option to withdraw your consent at any time.

333bet treats the security of your information as its highest priority. The following technical and organisational measures are in place for this purpose:

• SSL (Secure Socket Layer) encryption used for all data transmissions
• Encrypted database storage at the server level
• Strict access controls — only authorised staff can view information on a need-to-know basis
• Regular security testing and system audits
• Automated monitoring to detect suspicious activity

The retention period for data is determined by legal requirements and business needs. Even after an account is closed, certain information may be retained for a specified period if required by law.

333bet does not sell your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following cases:

4.1 Payment Partners

The minimum necessary information is shared with the relevant payment processor to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These partners are governed by their own privacy policies.

4.2 Identity Verification Services

Necessary information may be shared with trusted verification services to prevent fraud and confirm identity.

4.3 Law Enforcement Agencies

333bet may be legally required to provide information at the request of government or law enforcement agencies pursuant to a court order or legal obligation.

4.4 Technology Service Providers

Information may be processed with trusted technology partners under contract for hosting, analytics, and customer support software operations. Strict confidentiality agreements are in place with these parties.

Cookies are used on the 333bet website to improve your experience. Cookies are small text files stored on your device. The types of cookies used on our platform are:

5.1 Essential Cookies

These cookies are necessary to keep login sessions active and maintain security. The core functions of the website are not possible without them.

5.2 Functional Cookies

These cookies remember your preferred language, display settings, and other personal preferences.

5.3 Analytics Cookies

Anonymous traffic analytics cookies are used to understand how users interact with the platform and to improve service quality.

You can turn off non-essential cookies by changing your browser settings. However, this may limit some features of the site.

333bet believes you should have control over your information. To that end, we ensure the following rights:

6.1 Right to Access

You may request at any time to know what information we hold about you.

6.2 Right to Rectification

You have the right to request correction of any information that is inaccurate or incomplete.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where retention is required by law, complete deletion may not be possible.

6.4 Right to Object to Processing

You may contact us at any time to stop marketing communications or to object to the use of your information for a specific purpose.

6.5 Right to Data Portability

You have the right to request that the information you have provided be made available in a structured format.

To exercise these rights, please contact us at the address provided below.

All 333bet services are intended solely for persons aged 21 and above. We do not knowingly collect personal information from any minor. An age verification process is in place at account creation, and if a minor user is identified, the account is immediately closed and any collected information is securely deleted.

To read our detailed guidelines on responsible gaming, please visit the Responsible Gaming Guidelines page.

333bet's platform uses software from various game studios such as Pragmatic Play, PG Soft, Evolution, and Spribe to operate games. These third-party services have their own privacy policies, and information relating to them is governed by those policies. 333bet is not responsible for the privacy practices of these third parties; however, we work only with trusted and reputable partners.

333bet reserves the right to update this Privacy Policy when necessary. If any significant changes are made, you will be notified via your registered email or through a notice on the platform. The "Last Updated" date at the top of the Policy indicates when the latest version was published.

Continued use of the platform after any changes will be considered as acceptance of the updated Policy. You are always advised to re-read this page after receiving a change notification. The Frequently Asked Questions (FAQ) page may also be helpful for general questions about our services and terms.

If you have any questions or objections regarding this Privacy Policy, or wish to exercise your rights over your information, please contact our support team. Live chat and email support are available in both Bengali and English, 24 hours a day, seven days a week.